Frequently Asked Questions

We understand that shopping for coffee online can be a bit overwhelming, especially if you're new to the world of specialty coffee. That's why we've put together this list of commonly asked questions to help you make an informed decision when choosing your perfect cup of coffee.

We pride ourselves on offering a wide selection of high-quality coffee blends that are sourced from the best coffee growing regions around the world. Our team is passionate about coffee and is always happy to help answer any questions you may have. So, whether you're a coffee connoisseur or just looking to try something new, we've got you covered.

Take a look at our frequently asked questions below and if you don't find what you're looking for, please don't hesitate to email us at We're always here to help!


What types of coffee do you offer?

We offer specialty coffee capsules as well as specialty coffee beans with various grind type options to help you get your ammunition for your day.

Where do you source your coffee beans from?

Our beans are locally sourced in three major locations:


Mbinga is the most Southern coffee producing area in Tanzania. The region produces 6-14,000 metric tonnes of arabica. The varietal is Bourbon, Kent, Blue Mountain and Typica. The coffee is graded AA and is fully washed in processing. Featuring an aroma of chocolate biscuit, vanilla and stonefruit. In the cup you will experience a smooth body, and a good balance with the flavour profile of cocoa and green grapeskin with a crisp acidity on cooling.

Region: Mbinga, Tanzania
Varietal: Bourbon, Kent, Blue Mountain and Typica
Process Method: Fully washed
Aroma: Chocolate biscuit, vanilla, stonefruit
Flavour: Cocoa and green grapeskin
Body: Smooth but a drying finish
Tasting Notes: Cocoa and green grapeskin


Harvested from various small lot holders, usually smaller than 5 hectares each. The Cauca region boasts the bean varietals Castillo, Variedad and Columbia Caturra, Catimor and Typica. These small farms in the Cauca region produce cherries grown on undulating hills in the fertile volcanic soil of the Andes. All cherries are handpicked and pulped and washed on the farms. The consistant climate helps create excellent coffee-growing conditions. This varietal creates a coffee profile of chocolate, tropical fruit and caramel..

Region: Cauca
Varietal: Castillo, Variedad and Columbia Caturra, Catimor, Typica
Grade: AA
Process Method: Fully washed, sun dried
Profile: Chocolate, orange, tropical fruit and caramel          
Aroma: Sweet, winey, dark chocolate
Flavour: Fruit-forward, caramel, chocolate, nutty
Body: Medium bodied, soft
Acidity: Complex, citrus, winey acidity
After Taste: Pleasant, sweet, chocolate


The crop management, harvest and post harvest procedures are carefully managed with sustainable planting techniques and natural processing. All beans are selectively hand-picked, and only beans at their peak ripeness are harvested.

Unique and exotic flavours are created through strict control of temperature, light and time. Anaerobic fermentation, African drying beds and resting of the yellow catuai coffee bean variety produces extremely sweet notes of chocolate and plum.

Region: Fazenda, Jaguara
Varietal: Yellow Cautai
Process Method: Natural
Profile: Apricot, sugar and citrus       
Flavour: Sweet nutty flavour
Body: Smooth buttery, creamy body
Acidity: Low acidity
After Taste: Bitter-sweet with a chocolaty aftertaste
Tasting notes: Extremely sweet, chocolate & plum.

Do you roast your coffee beans locally?

Yes! We roast our beans right here in Auckland, New Zealand.

How long does it take for your pods to extract?

Our pods may take up to 15 seconds to extract, as they are developed to deliver the barista experience – that is, full crema in every shot.

PRO TIP: Give each pod a good shake before popping it into the machine.

How do I dispose the pods after use?

For our recyclable pods: Separate the lid from the used pod, rinse clean and dry before popping these into the recycling bin.

For our home-compostable pods: These can be thrown in the rubbish bin, or pop it into your garden to give it a new life!

Home compostable pods — what are yours made from?

Our Signature Range, Single Origin and Hot Chocolate capsules are home compostable.

Our certified home compostable capsules are derived from natural resources, such as sugarcane and corn, ultimately minimising the adverse effects on the environment. Our new capsule range can be disposed of in a compost bin at home, or an industrial composting facility, making it easy for the end consumer to dispose of the finished product.

There has never been a more crucial time to consider your brand’s environmental impact, and we predict businesses that make a conscious effort to introduce more sustainable, environmentally friendly practices are the ones who will see more significant growth in the months and years to come. 

The team at Bullet Espresso are currently working towards moving the rest of the capsule range from recyclable to home compostable.

What's the difference between 'home compostable' and 'industrial compostable' coffee pods?

Like the name, home compostable coffee capsules can be disposed of in the domestic green bin in your backyard and don’t require a specialised composting facility. 

Industrial compostable coffee capsules can only be decomposed in a commercial facility, with controlled environments such as water, carbon, and temperature. Depending on where you’re located in Australia/New Zealand, different councils have different disposal processes, and it’s essential to know the difference to ensure you’re disposing of your coffee capsules correctly. 

Do you offer a subscription service for regular coffee deliveries?

Yes, we do! All you have to do is find your favourite coffee, click the option to subscribe, set your delivery frequency and save 10% on your regular reorders!

Shipping — how long does it take?

AUCKLAND: 1-2 days
NORTH ISLAND: 2-3 days
SOUTH ISLAND: 3-5 days

INTERNATIONAL: Allow up to 2 weeks for delivery

NOTE: Expect delivery delays during public holiday periods.

What's the Drink Morning Machine?

The Morning Machine is the new standard in the home coffee experience. Fully programmable via the Morning Machine app, you can customise brew temperature, water volume, extraction time, and more — it’s coffee just the way you like it!

Bullet Espresso distributes these machines as they provide the perfect barista experience in a coffee capsule.

How do I buy a Drink Morning machine and get 90 pods free?

Order a Drink Morning machine online, and get in touch with Shawn to get your free 90 pods of your choice. Happy days!